How can I make a return?

If you are in France and you wish to return an item, you can make a request directly from your Jolibump account.

Our team will confirm your request and will send you a Colissimo prepaid label by email. You can print and stick it on your package before sending it from a post office. We will make a refund as soon as we receive your return shipment.

If you are in any other country, the return fees stay at your expense and you can send your package back directly to our address : Jolibump, 24 rue Jules Moulet 13006 Marseille (France).